Have you ever had an experience where a rule was changed or
ignored to accommodate reality? This past
weekend my husband and I traveled to a warm spot and returned home through
customs. We had a tight connection to
our next flight, and the lines were long and slow. Knowing there was not one thing we could to
do speed things up, we remained patient and told ourselves that all would be
well, whether we made the plane or not. In
reality, this was the last flight to Minneapolis that night and we both had to
work the next day.
Once clear of customs, we sprinted through the airport to the
security line, which was also long, slow, and impossible to speed up. Another sprint to the gate through the very
big busy airport. Wheeling my suitcase,
clutching my travel purse, I ran until out of breath, and then reminded myself
that there was no time to rest, and started up again flat-out sprinting.
When we arrived at our gate, another couple was pleading
with the gate agent to let them on the plane.
The woman was literally crying—“I have to get home tonight.” The agent shook her head. The door was
closed, she had cancelled our reservations.
Brian went to the window and waved at the plane sitting at the
gate. He walked away. The runway door retracted.
I went to the window and waved in SOS style. I didn’t stop
until I could see the pilots looking.
Then I put my hands in a prayer posture, held up four fingers, waved
some more, prayed some more, and held my arms out in supplication. I kept doing this until I saw the runway door
moving back toward the airplane. Then I
jumped up and down, clapped, and bowed to them.
The ticket agent hung up the phone, opened the door, asked for our
tickets and we ran onto the runway.
Another attendant tagged our bags and told us to find any available seat
in coach.
I walked onto that plane elated, beaming, and grateful. And
out of breath. We found middle seats. Our
plane left on time. when we deplaned I was able to thank the pilot for letting us on. “No problem” he replied.
If I had stood in the window and given those pilots the
finger or shaken a fist, the results might have been different. I believe that appealing to the pilot’s good
will and common sense helped me get what I wanted, and that life is more
efficient and magical when we invite forth the best in others and ourselves.
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